- Monitoring and maintaining network infrastructure (routers, switches, firewalls)

- Ensuring network security and performance

- Troubleshooting and resolving network issues

- Implementing and managing cybersecurity measures (firewalls, antivirus, intrusion detection systems)

- Conducting security assessments and vulnerability scans

- Providing data encryption and secure access solutions

- Offering incident response and recovery services

- Regularly backing up data to secure locations

- Implementing disaster recovery plans and solutions to ensure business continuity

- Restoring data and systems in the event of data loss or hardware failure

- Managing cloud infrastructure and services (AWS, Azure, Google Cloud)

- Providing cloud migration services and support

- Offering cloud-based storage, computing power, and other resources

- Managing and maintaining enterprise software applications

- Providing software updates, patches, and licensing management

- Offering custom development and integration services

- Providing a help desk for end-user support and technical assistance

- Offering remote and on-site troubleshooting

- Ensuring prompt resolution of IT issues

- Offering strategic IT planning and consulting services

- Assisting with technology roadmaps and budgeting

- Recommending and implementing new technologies and solutions

- Ensuring IT systems and practices comply with relevant industry regulations and standards (GDPR, HIPAA, etc.)

- Conducting audits and assessments to ensure compliance

- Continuously monitoring IT systems and infrastructure for performance and security

- Generating regular reports on system health, performance metrics, and security status

- Managing and maintaining communication systems (VoIP, email, messaging)

- Integrating communication platforms and ensuring seamless operation